Ge.LABEL is a small business, with 80% of the items handmade when ordered. Therefore, online purchases may not be sent 2-3 days after order has been placed. Once your item has been posted, you’ll then receive a tracking number for your delivery.

POSTAGE

All Accessories are posted from Melbourne, Australia via Australia Post.

Shipping Costs

  • Domestic: Standard $9  Express $12
  • New Zealand: Standard $18.20AUD
  • UK: Standard $20.20AUD
  • USA: Standard $24AUD

RETURN POLICY

Please choose wisely! Ge.LABEL will only exchange or offer a store credit within 10 days from the date you received your purchase. After 10 days Ge.LABEL has the right to refuse any returns and refunds.

To be eligible for an exchange or store credit your item must:

1. Be in the same condition you received it.

2. Have all labels and tags still attached.

3. Complete copy of return form. (link below)

Please email your form to info@gelabel.com. Once approved we’ll email you back a returns address. Please note Ge.LABEL does not cover any return postage costs.

There are NO returns, exchanges or store credit on sale items, face masks or custom orders. If you are unhappy with your custom order please email info@gelabel.com with your inquiry.

If you believe your purchase is faulty please also contact info@gelabel.com ASAP

Please click here for exchange or store credit form.

Thanks for your support and love,

Ge. xx